Legal

Disclaimer & purchase terms

Plain language, deliberately. Read this before you reserve a preorder or plan a trip to a signing.

The short version

All authors, convention operations managers and cosplay handlers listed here are independent participants. Preorders, payments, shipping, pick-up and appearances are arranged directly between you and that individual. The Author Community Collective is a listing and discovery platform only: we are not a seller, reseller, payment processor, agent or insurer, and we are not responsible or liable for orders that are not delivered, preorders that are not fulfilled, or events and appearances that change or are cancelled. Please contact the author directly for any resolution, refund or dispute.

We are a listing platform only

This website provides discovery and listing services. We are not a bookseller, publisher, reseller, distributor, agent, payment processor, escrow service or insurer for any participant listed on the site. We do not take possession of, inspect, store, ship or deliver any goods.

Preorders and payments

A reservation made here is an introduction, not a purchase. Payment is completed directly with the participant through their own checkout — for example their Stripe Payment Link or PayPal link. We never receive, hold or transmit your payment, and we cannot process a refund on a participant's behalf.

Delivery, fulfilment and disputes

Fulfilment, condition, packaging, shipping, pick-up, signatures, personalisation and timing are the sole responsibility of the participant. If an order does not arrive, arrives damaged or is otherwise unsatisfactory, you must contact that participant directly. We are not a party to your transaction and accept no liability for any loss arising from it.

Appearances and events

Event dates, venues, guest lists, tables and opening hours are set by event organisers and participants, and can change or be cancelled on short notice. We do not organise the events listed and make no guarantee that any participant will attend.

Content and links

Bios, artwork, prices, inventory counts and external links are supplied by participants and are their responsibility. External links leave this site and are governed by their own terms. We accept no responsibility for third-party content.

Removal of participants

Participation is at our discretion and can end at any time. Profiles may be unpublished, links may redirect elsewhere, and studio access may be revoked. Removal does not affect any obligation that already exists between you and that participant.

Limitation of liability

To the fullest extent permitted by law, the operators of this site disclaim all warranties and shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any lost profits or lost data, arising from your use of the site or from any transaction, appearance or interaction with a participant, whether based in contract, tort or otherwise.

Indemnity

By using this site you agree to release and hold harmless the operators of this site from any claim, demand or damage arising out of a transaction or interaction with a participant.

This page is provided for transparency and does not constitute legal advice. Nothing here limits any right you may have under mandatory consumer protection law in your jurisdiction.